Every review, unedited
Merchants, support tickets, and team channels — the quotes in full, then the raw screenshots they came from. Nothing is cropped to hide anything, and every merchant review here is public on the App Store listing, so you never have to take my screenshot for it.
11 of 12 name me directly.
Badrul was very helpful and professional. He took the time to understand my concern and was able to fix the issue successfully. I really appreciate his patience, knowledge, and excellent customer service. Thank you, Badrul, for making the process easy and stress-free!
This is outstanding customer support. Special shout-out to Badrul, who gave up his weekend to troubleshoot an issue that wasn't even a FlexSync issue at all! I cannot say enough good things. 5 stars all the way.
Badrul was amazing helping me set up flexsync to connect to my google sheet to manage my inventory in Shopify.
The app has made the whole process much easier and more manageable, and the support from their team has been outstanding. I recently needed assistance with an issue and Badrul was incredibly friendly, patient and helpful. He took the time to assist me properly and made sure everything was sorted out.
Works wonderfull if you update the google sheet automatically update your shopify inventory. Also support is very helpful Badrul, was very clear and active when i need help to solve a mistake i did
Kazi guided me through the setup like a champion. All synced and ready to roll. :)
Best Support from Mr. Badrul. Thank you so much
Great support from Kazi, helped me with my metafield SYNC :)
Great support builds great products. 💚 Huge thanks to "La Hidalgo" for the kind words, and a big shoutout to our very own "Kazi" for delivering prompt, reliable support.
5 stars and special mentio to Kazi. thank you sir!
Thanks Team for the support 🎉 Thanks @Badrul Alam vai
Super helpful app and passionate, supportive developers. They really spent time trying to solve an issue for me when they didn't have to! Thanks so much!
The screenshots
Click any one to see the full capture.
From merchants
App Store review emails and support threads, exactly as they arrived.
Two months in, and the thing they wrote about is the setup call — the part that happens before the app does anything on its own.
The weekend one. The bug was on their side of the line, and they wrote the review anyway — this is the sentence the whole page is here for.
One line, five stars, my name in the middle of it — and the second review to land that same day.
A John Deere retailer running a large catalogue — fifteen days in, and the paragraph they spent the longest on is the support one.
Not a notification email — the listing itself, rating and review in one frame, where anyone can check it without taking my word for any of it.
A US merchant, five stars, naming me twice — the whole review is about the support, not the feature list.
The edge case behind this one wasn't ours to fix. We fixed it anyway, and she said so publicly.
Where the App Store review starts: a ticket closed the same evening it was opened.
From the team
Reviews are what merchants say. These are from the people who watched the work happen.
What the same review looked like from inside the company.
Three years on the same team, marked publicly.
One more with no screenshot to show, because it is already public: the FlexSync team's LinkedIn shout-out ↗.